U-Send makes ukuphatisa simple
01
Request Your Pickup
Send us a WhatsApp with what you’re sending, where it is, and where it’s going.
We confirm if it’s on our current route and share the price before you commit.
02
Pickup
We collect your parcel at the confirmed time and notify you once it is on its way.
03
The receiver collects the parcel from a U-Send collection point close to them.
Collect Your Parcel
Frequently Asked Questions
How long does delivery take?
Standard delivery from usually takes 4 - 7 business days.
Is my parcel safe during transit?
We prioritize security above all else. Daily shipments are monitored through our tracking system, to ensure every item travels safely to its destination.
How is the delivery pricing calculated?
Pricing is based on parcel size and destination location. You can receive a transparent quote in seconds via our WhatsApp request service.
Which areas does U-Send cover?
U-Send is nationwide in South Africa.
Can I track my parcel in real-time?
Absolutely. Once your parcel rides with us, you will get updates on its status until it safely reaches the destination.