U-Send makes delivery easy
01
Order your pickup
Message us on WhatsApp with your parcel details and where it needs to go. We’ll confirm if we cover the route and share our standard prices.
02
We Pick
We collect your parcel from the agreed location. You only pay once we’ve collected it. We’ll then confirm your final price and keep you updated as it moves.
03
We’ll let you know when your parcel arrives. You can then collect it from the agreed collection point.
Pick Up Your Items
Your Shipping Questions
What is the delivery time?
Our typical takes between 4 to 7 workdays.Â
Are my goods protected in transit?
Security is our main focus. Every shipment is logged and followed through our internal oversight network, ensuring all parcels arrives safely at the destination.
How do you calculate delivery costs?
Our prices are fixed based on parcel size. Once we collect your parcel, we confirm its size and send you the final amount to pay.
Where does U-Send operate?
We operate all over South Africa.
Do you offer shipment tracking?
Yes indeed. Once the package is in our care, you receive consistent alerts until it is handed over at the destination.